Terms of Uses-XHUMA

Welcome to the Xhuma Member Management and Professional Networking Service (the “SERVICE”). The following Terms of Use of the SERVICE are agreed between the Parties:

The USER (Any individual person with the ability to log into the Xhuma platform) or CLIENT (Any organisation Private Sector Organisation, State Sector Organisation, Non-Governmental Organisation (NGO), etc. with the ability to log into the Xhuma platform) hereinafter referred to as “CUSTOMER” which term shall wherever the context so requires shall mean and include its subsidiaries, contractors, agents, registered members and successors.

AND

INFOCOMM TECHNOLOGIES LTD, a company duly incorporated under the laws of the Republic of Trinidad and Tobago, and having its operating office situated at #10 Eighth Street, Barataria, in the island of Trinidad (hereinafter referred to as “PROVIDER”, which term shall, wherever the context so requires, mean and include its contractors, agents, successors at office and permitted assigns).

Please review the following terms carefully. By accessing or using the SERVICE, the CUSTOMER signifies agreement to these Terms of Use. If the CUSTOMER does not agree to these Terms of Use, the CUSTOMER may not access or use the SERVICE.

ABOUT THE SERVICE

The SERVICE allows improved operational efficiency by facilitating electronic and online management of registered membership. Further, the Service allows interaction between system users and incorporates web 2.0 technologies to facilitate real-time sharing of information, opportunities, events and payment data.

REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE

Potential users need to be at least 18 years old to register for and use the SERVICE.

Users of the Service receive a personalized account which includes a unique username and a password to access the SERVICE. The CUSTOMER agrees to notify the PROVIDER immediately of any unauthorized use of passwords and/or accounts. The PROVIDER will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of usernames, passwords and/or accounts.

USE RESTRICTIONS.

CUSTOMER’s use of the Site is conditioned upon the following Use and Conduct Restrictions: CUSTOMER agrees not to, under any circumstances:

post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
use the SERVICE for any unlawful purpose or for the promotion of illegal activities;
attempt to, or harass, abuse or harm another person or group;
use another user’s account without permission;
provide false or inaccurate information when registering an account;
interfere or attempt to interfere with the proper functioning of the Service;
make any automated use of the system, or take any action that which may impose or potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data; or
publish or link to malicious content intended to damage or disrupt another user’s browser or computer

Only bonafide members of the CUSTOMER are authorised to create accounts on the SERVICE. Non-members are strictly prohibited. The accommodation arrangements for non-member use of the system are subject to a separate contract. Any abuse of the system in this regard, may result in immediate termination of access to the SERVICE.

POSTING AND CONDUCT RESTRICTIONS

The CUSTOMER is solely responsible for the User Content that the CUSTOMER posts, uploads, links to or otherwise makes available via the SERVICE. The CUSTOMER agrees that the PROVIDER is only acting as a passive conduit for online distribution and publication of 0CUSTOMER User Content.

The following rules pertain to User Content. By transmitting and submitting any User Content while using the SERVICE, CUSTOMER agrees as follows:

the CUSTOMER is solely responsible for user accounts and the activity that occurs while signed in to or while using accounts;
the CUSTOMER will not post information which it knows to be false or inaccurate or that is malicious;
the CUSTOMER will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, etc., unless CUSTOMER is the owner of such rights or has the appropriate permission from their rightful owner to specifically submit such content; and
the CUSTOMER hereby affirms the PROVIDER has the right to determine whether any User Content submissions are appropriate and comply with these Terms of Service, to remove any and/or all of CUSTOMER submissions, and up to the limit of terminate the CUSTOMER account with or without prior notice.
• the CUSTOMER understands and agrees that any liability, loss or damage that occurs as a result of the use of any User Content that the CUSTOMER makes available for access through use of the SERVICE is solely the CUSTOMER’s responsibility. The PROVIDER is not responsible for any public display or misuse of CUSTOMER’s User Content. The PROVIDER does not, and cannot, pre-screen or monitor all User Content. However, at the PROVIDER’s discretion, the PROVIDER, or technology the PROVIDER employs, may monitor and/or record the CUSTOMER’s interactions with the SERVICE.

ONLINE CONTENT DISCLAIMER

Opinions, advice, statements, offers, or other information or content made available through the SERVICE, but not directly by the PROVIDER, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. The PROVIDER does not guarantee the accuracy, completeness, or usefulness of any information on the SERVICE and neither does the PROVIDER adopt nor endorse, nor is the PROVIDER responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than the PROVIDER. The PROVIDER takes no responsibility and assumes no liability for any User Content that the CUSTOMER or any other user or third party posts or sends over the SERVICE. Under no circumstances will the PROVIDER be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the SERVICE, or transmitted to users.

Though the PROVIDER strives to enforce these Terms of Use, the CUSTOMER may be exposed to User Content that is inaccurate or objectionable. The PROVIDER reserves the right, but has no obligation, to monitor the materials posted in the public areas of the SERVICE. or to limit or deny a user’s access to the SERVICE or take other appropriate.

LINKS TO OTHER SITES AND/OR MATERIALS

As part of the SERVICE, the Company may provide the CUSTOMER with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to SERVICE subscribers. The PROVIDER has no control over Third Party Sites and Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by the Company, and the PROVIDER is not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by the PROVIDER.

Intellectual Propery

CUSTOMER acknowledges and agrees that the PROVIDER and its licensors retain ownership of all intellectual property rights of any kind related to the SERVICE, including applicable copyrights, trademarks, code and other proprietary rights. Other product and company names that are mentioned on the SERVICE may be trademarks of their respective owners. PROVIDER reserves all rights that are not expressly granted to CUSTOMER under this Agreement.

ON-PLATFORM MAIL/MESSENGING SERVICE MAY NOT BE USED TO PROVIDE NOTICE

Communications made through the SERVICE’s e-mail and messaging system, will not constitute legal notice to the PROVIDER or any of its officers, employees, agents or representatives in any situation where notice to the PROVIDER is required by contract or any law or regulation.

USER CONSENT TO RECEIVE COMMUNICATIONS IN ELECTRONIC FORM

For contractual purposes, the CUSTOMER(a) consents to receive communications from the PROVIDER in an electronic form via the email address(es) CUSTOMER has submitted; and (b) agrees that all Terms of Use, agreements, notices, disclosures, and other communications that the PROVIDER provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

LICENSE GRANT

By posting any User Content via the SERVICE, the CUSTOMER expressly grants, represents and warrants that the CUSTOMER has a right to grant, to the PROVIDER a royalty-free, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content.

Notwithstanding the above, the PROVIDER does not sell, trade or otherwise transfer to outside parties the CUSTOMER’s personally identifiable information. This does not include trusted third parties who assist the PROVIDER in operating the SERVICE, conducting PROVIDER business or servicing the CUSTOMER, so long as these parties agree to keep such information confidential. PROVIDER may also release your information when in its opinion release is appropriate to comply with the law, enforce site policies, or protect PROVIDER rights property or safety, or that of others.

Non-personally identifiable information, or modified information may be provided to third parties for marketing, promotional or other uses.

REFUND AND CANCELLATION POLICY

XHUMA subscriptions such as Clinic Management Premium and Clinic Management Cloud are non-refundable. In the event that you are incorrectly or wrongfully charged by XHUMA – either during the trial period, or normal use of our software you can request a refund for the amount that has been withdrawn from your credit card. If you cancel your subscription, all of your subscription features will expire at the end of your billing cycle. To check your billing cycle, visit the billing page of your account settings.

For monthly subscriptions, you will continue to be able to login to your account for a period of 2 months post cancellation, and will be able to access all of your data as usual. You will not, however, be able to accept patients or new appointments until the subscription has been renewed.

During the post cancellation access period, you will be able to generate reports or download any data as needed. If you require assistance to transfer your data outside of XHUMA to another system, you can send us a request through our Contact Form; we are here to help.

WARRANTY DISCLAIMER

The SERVICE, is provided “as is,” without warranty of any kind. Without limiting the foregoing, the company expressly disclaims all warranties, whether expressed, implied or statutory, regarding the SERVICE including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement. Without limiting the foregoing, the company makes no warranty or representation that access to or operation of the SERVICE will be uninterrupted or error free. Customer assumes full responsibility and risk of loss resulting from CUSTOMER’s downloading and/or use of files, information, content or other material obtained from the SERVICE.

LIMITATION OF DAMAGES; RELEASE

To the extent permitted by applicable law, in no event shall the PROVIDER, its affiliates, directors, or employees, or its licensors or partners, be liable to the CUSTOMER for any loss of profits, use, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from (a) the use, disclosure, or display of CUSTOMER’s user content; (b) CUSTOMER’s use or inability to use the SERVICE; (c) the SERVICE generally or the software or systems that make the SERVICE available; or (d) any other interactions with the PROVIDER or any other user of the SERVICE, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not the PROVIDER has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions limit or do not permit disclaimers of liability, so this provision may not apply to you.

If the CUSTOMER has a dispute with one or more users, a vendor or a merchant of a product or SERVICE that the CUSTOMER reviews using the Service, the CUSTOMER releases the PROVIDER (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

MODIFICATION OF TERMS OF USE

The PROVIDER can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. However, the PROVIDER will notify the CUSTOMER of material changes to the terms by sending an email to the email address you provided to us upon registration. If the CUSTOMER continues to use the SERVICE, the CUSTOMER signifies agreement to the revisions to these Terms of Use. For this additional reason, the CUSTOMER should keep contact and profile information current.

GENERAL TERMS

If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed consistent with applicable law. The remaining portions will remain in full force and effect. Any failure on the part of the PROVIDER to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.

The CUSTOMER agrees that any cause of action related to or arising out of the CUSTOMER’s relationship with the PROVIDER must commence within six months after the cause of action accrues. Otherwise, such cause of action is permanently barred.

These Terms of Use and the CUSTOMER’s use of the SERVICE are governed by the laws of Trinidad and Tobago.

The CUSTOMER acknowledges that the CUSTOMER has read these terms of use, understand the terms of use, and will be bound by these terms and conditions. The CUSTOMER further acknowledges that these terms of use together with any contracts signed with the PROVIDER represent the complete and exclusive statement of the agreement between the Parties and that it supersedes any proposal or prior agreement oral or written, and any other communications between us relating to the subject matter of this agreement.

XHUMA Healthcare Ltd.

Terms of Service

Effective Date: 08-07-2025

1. Agreement to Terms

By accessing or using the services of XHUMA Healthcare Ltd. ("XHUMA", "we", "our", or "us"), you (the "Client") agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our platform or services.

2. Description of Services

XHUMA provides cloud-based healthcare management tools including but not limited to:

  • Appointment scheduling and billing
  • Electronic patient health records
  • Claims and insurance management
  • Licensing board portals

These services are delivered through a web-based and mobile-accessible platform hosted on Oracle Cloud Infrastructure.

3. Account Registration and Responsibilities

Clients must:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of login credentials
  • Be responsible for all activity conducted under their account

XHUMA reserves the right to suspend or terminate access in the event of a breach of these obligations.

4. Data Ownership and Use

Clients retain full ownership of all patient and administrative data entered into the system. XHUMA will not access, use, or share client data except:

  • As necessary to provide and maintain services
  • As required by law
  • With express written consent from the Client

5. Security and Privacy

XHUMA implements industry-standard security protocols including:

  • AES-256 and SSL encryption
  • Role-based access control and audit trails
  • All data is hosted in industry-grade data centre environments which are ISO27001, HIPPA and or SOC2 certified.

All data is handled in accordance with our Privacy Policy and applicable data protection laws.

6. Service Availability

XHUMA will use commercially reasonable efforts to ensure the continuous availability of the platform. However, XHUMA does not guarantee uninterrupted service and will not be liable for any downtime due to maintenance, updates, or force majeure.

7. Payment and Billing

Fees and billing cycles are specified in the Client’s individual service agreement. Invoices are due within the time specified on each invoice. Late payments may result in service suspension, in accordance with our Refund and Cancellation Policy

8. Cancellation and Termination

Either party may terminate the agreement with 30 days' written notice. Upon termination:

  • Client access will be disabled
  • Data will be retained for 90 days for retrieval
  • All data will be permanently deleted thereafter, in accordance with our Refund and Cancellation Policy

9. Limitation of Liability

XHUMA is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Total liability under any circumstance is limited to the amount paid by the Client for the previous month of service.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of any revised terms.

11. Contact

XHUMA Healthcare Ltd.
Email: info@xhuma.co | info@ict.co.tt
Website: https://healthcare.xhuma.co

Show Buttons
Hide Buttons