XHUMA Insurance
XHUMA Insurance is an online platform that seamlessly manages all aspects of an insurance broker’s business. Our platform extends the reach of a broker’s internal systems, establishing a direct online link to insurers, clients and various stakeholders.
In today’s fast paced world, customers are more tech savvy, have more information and expect greater service levels when they make buying decisions. Our platform responds to this need by providing more information to brokers, allowing them to offer a personalized approach to each customer’s needs. Also, the data is accessible instantaneously, improving your productivity and the turnaround times for customers, which ultimately improves customer service.
Insurance Features
Client Management
This allows brokers to maintain individual client and sales records. It captures details such as the insurer, policy details, claims, queries etc. Effective management of this data can lead to better quality customer service and also repeat sales.
Policy Management
This module allows users to create policies, specifying details such as policy design, deductibles, benefits, pricing and coverage details.
Claims Management
This module helps reduce cost by automating some of the routine tasks associated with claim management. It allows you to easily create new claims, submit to the insurer and return to client. The user friendly interface makes it easy to track which claims are under review, overdue or have been settled.
Enrolment Management
This module allows brokers to create, edit & terminate enrolments, extend specific coverage and manage dependents. The insurer and client both get automatic notifications when changes are saved.
Query Management
Our platform categorizes the different types of queries that usually arise such as missing documents, incorrect spelling, omitted signature etc. This allows for a more efficient resolution of queries as the system clearly shows the nature of each query.
Message Board
XHUMA comes with its own messaging platform where brokers can message clients, insurers or any other party. The information is stored under different categories such as insurer, client, internal etc. which makes retrieving data much easier.
Data Analytics
XHUMA provides real time dashboard reports and visualization tools to customize analysis and deliver greater insights. Brokers can review reports such as the number of claims received/ processed, types of claims, total claims expense, time taken to process claims or any other customizable report.
Cloud Solution
XHUMA Insurance is a cloud-based system which means no additional IT Infrastructure or IT Personnel is required in a broker’s operation. The platform is backed by a best in class data center and computer infrastructure which provides a high degree of reliability, protection and scalability, all supported by a highly skilled team of professionals.
File management is also easier with our cloud based solution, as XHUMA allows users to upload digital documents from their computers and share them with others in different ways throughout the platform. Each account is allocated a quota of online storage free, which can be upgraded with our different packages.
…no additional IT Infrastructure or IT Personnel is required in a broker’s operation.
Mobile App
Access the full functionality of the XHUMA Insurance Platform from anywhere in the world, by downloading the XHUMA app.
Access the full functionality of the XHUMA Insurance Platform from anywhere in the world, by downloading the XHUMA app.
Brochures
