XHUMA Clinic Management

XHUMA CM is a cloud-based, clinic management, Electronic Medical Records (EMR) system. It is designed to serve a broad range of professionals in the Healthcare Industry from Dentists, Optometrists, Psychologists, General Practitioners and all other healthcare professionals; XHUMA CM can transform how healthcare providers manage clinical information & processes and ultimately improve patient care services.

XHUMA CM was developed in response to the local challenges in implementing EMR technologies, as Trinidad & Tobago and the Caribbean lags behind the global move towards more systemic & data driven healthcare practices. While there have been moves in this direction, domestic practitioners face high prices for EMR software and a lack of customization of available software, which has primarily been tailored for the US-based Medicare insurance system.

As such XHUMA caters for the local Healthcare landscape, with customizable features and an affordable price that is on average less than 50% of the US Based systems. Despite our local adaptation, XHUMA maintains a global outlook and provides an avenue for our local/ Regional healthcare sector to keep pace with the current global best practices.


XHUMA CM is a comprehensive digital solution that brings an array of advantages to all participants in the healthcare sector:

Healthcare professionals: Our platform effectively resolves scheduling issues, allows improved access to patient data, and presents a variety of methods to provide healthcare services, including Telehealth.

Administrators: Our user-friendly platform makes tasks like managing multiple locations, billing and revenue management, practitioner coordination, online marketing and other operational activities significantly more efficient.

Clinic Owners/ Managers: XHUMA CM can help decrease administrative expenses, and our adaptable solution equips owners with substantial operational data and realtime business analytics to critically evaluate their services and overall business performance.

Patients: XHUMA CM allows patients to discover board certified health care practitioners in their area, facilitate easy scheduling and online payments. Patients also have access to their billing and appointment history as well as their medical history across different providers. Patients can share their medical history with their providers, ensuring they receive the best quality healthcare.



Clinic Management Features

Appointments

XHUMA Appointments feature helps practices reduce waiting times for patients and eliminate double bookings as the digital calendar syncs across all users and is updated in real time. Assign or Re-assign appointments effortlessly between practitioners, or, reschedule an appointment. Patients receive instant notifications via email or SMS and can choose to accept or reject the proposed reschedule. XHUAM also facilitates practitioners to define non-continuous work hours as well as schedules across multiple locations.

Key Benefits:

  • Patients can book appointments with their preferred providers.
  • Online booking by patients or direct scheduling by administrative staff, with immediate updates to prevent double booking.
  • Easy assignment or reassignment of appointments to different practitioners within your clinic.
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Pre-Appointment Forms

Upon making a new appointment, an email confirmation can include a pre-appointment form. Pre-appointment forms can be used to collect valuable patient data.

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Messaging

Communicate efficiently with your patients and team using XHUMA's InfoStream, email inbox, instant and group messaging

Billing and Payments

XHUMA incorporates modules for online billing and revenue tracking, facilitating the generation of electronic payment documents like invoices, quotes, and receipts.

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Online Payments

Receive online credit and debit card payments from your patients! Sign up for XHUMA Pay to enable online payments, with funds transferred directly to your local bank account (T&T only). Patients can pre-pay for an appointment with their credit or debit cards, or upload funds into their XHUMA Pay online account. Clinics can receive instant payment at the close of appointments from patients with funds loaded into their XHUMA Pay digital wallet!
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Bulk Data Entry

We understand the challenges of transitioning to digital systems. That's why the XHUMA is designed to ease this process by offering a streamlined bulk upload feature. Through the Bulk Data Entry module, you can seamlessly transfer a range of records into the system, including historical patient records, provider profile information, medication details, and procedure codes.


Reminders & Recalls

Optimize appointment attendance with XHUMA's Auto Recalls and Reminders. Tailor reminders for specific patients or groups and take charge of patient attendance with personalized pre and post-appointment follow-ups.

Reports

Use XHUMA's advanced reporting and analytical tools to optimize the management of your clinic. Gain insights into productivity, revenue, and key metrics, and access reports on usage analytics, patient uptake, clinic services, and practitioner productivity. Make better decisions and enhance performance by leveraging your clinic's data.

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Security

Online security in Clinic Management involves several key components:

Management of Roles and Permissions: This involves setting and controlling access levels for different users, ensuring that each individual has the appropriate level of access to perform their role effectively and securely.

Account Recovery and Management: This includes mechanisms for recovering lost or forgotten account details, as well as managing account settings and preferences.

Device and Activity Logs: These are records of user activity and device usage, which can be used for auditing, troubleshooting, and identifying potential security threats.

Cookies and Session Management: This involves the use of cookies to maintain user sessions and manage user interactions with the platform. It includes mechanisms for securely storing and transmitting session data, as well as managing session lifetimes and termination.

Data Encryption: This is the process of encoding data to prevent unauthorized access. It is used to protect sensitive information, such as user account details and patient records, from being intercepted or accessed by unauthorized individuals

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Dental Charting

Presenting an intuitive and advanced Dental Charting tool with graphics support, encompassing features such as restorations, periodontal, endodontic, patient overview, rollback functionality, and a comprehensive suite for fillings, crowns, bridges, implants, paediatric dental charting and more.

Telehealth

XHUMA CM platform allows Healthcare practitioners to meet with their clients remotely to offer consultations, patient monitoring, and other services using our secure communications technology.

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Logs

Managers can audit changes made to patient data by authorized staff. View log details including Log number, User, Date and time , Actions, module and description of the action..

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Custom Appointment Times

- Create custom appointment times outside of regular clinic hours.

- Alerts when creating an appointment outside of regular hours.

- Create Non-standardized appointment times for special patient cases. Eg: 7:15am or 2:40pm.

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Integrated Clinic Website Builder with A.I.

-With XHUMA's new AI functionality, create a beautiful professionally designed, content-rich, mobile-enabled website. Automatically generate website content based on your services and specialties, create eye-catching website banners using AI suggestions, or upload your proprietary images. Easily integrate online patient bookings synchronized with your office calendar and online payments. Create your integrated clinic website in under 30 minutes.


Patient Portal

The XHUMA clinic management solution is dedicated to improving patient engagement, operational efficiency, and overall patient experience by providing:

Convenient Appointment Scheduling: Patients can easily book appointments with their preferred providers at their convenience.

Accessible Medical Records: Patients can securely access and share their medical history with new healthcare professionals, ensuring seamless continuity of care.

Efficient Financial Management: Patients can conveniently check account statuses, make payments, and view invoices online.

Secure Communication: Exchange messages with patients securely through our encrypted network.

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Request Appointments

Patients can easily request appointments at their preferred time and with selected practitioners. The Clinic will then respond with a message to confirm the appointment.

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Review Health Records

Review your medical records online. When visiting a new Healthcare professional, patients can grant them access to their records, to ensure continuity in their service.

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Online Billing

Patients can review their account status, make payments, view invoices from within this platform.

Messaging

Patients can send and receive messages to their selected providers using our secure network.

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Mobile Enabled

Access the full functionality of the XHUMA Platform from anywhere in the world on your mobile device.

Brochures

About XHUMA Clinic Management

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