FREQUENTLY ASKED QUESTIONS - XHUMA Clinic Management

What is XHUMA CM?

XHUMA Clinic Management is a cloud-based, clinic management, Electronic Medical Records (EMR) system. It is designed to serve a broad range of professionals in the Healthcare Industry from Dentists, Optometrists, Psychologists, General Practitioners, and other healthcare professionals.

What can XHUMA CM do?

XHUMA Clinic Management can transform how healthcare providers manage clinical information & processes and ultimately improve patient care services. XHUMA CM Premium has a range of features including:

  • Your own Clinic Website
  • Patient Notes & Treatment Plans
  • Secure Internal Messaging and Mail-outs
  • Automated Billing and Invoicing
  • Multiple Fee Schedules and Discounts
  • Bulk Data Entry
  • Insurance Handling
  • Online Patient Appointment Requests
  • Integrated Telehealth (videoconferencing)
  • Patient Portal Access
  • Automatic Recalls & Reminders
  • Security and Roles and Permissions Mgmt
  • Reporting & Analytics
  • Dental Charting (optional)

How can I be sure that XHUMA CM will be suitable for my Clinic?

XHUMA Clinic Management was developed in response to the local challenges in implementing EMR technologies, as Trinidad & Tobago and the Caribbean lags behind the global move towards more systemic & data driven healthcare practices.  XHUMA caters for the local Healthcare landscape, with customizable features but despite our local adaptation, XHUMA maintains a global outlook and provides an avenue for our local/ Regional healthcare sector to keep pace with the current global best practices.

How much does XHUMA CM Cost? Is it Expensive?

XHUMA Clinic Management comes at an affordable price that and provides exceptional value for domestic practitioners. See Packages and Options pricing here

What are the benefits in using XHUMA CM?

XHUMA Clinic Management is a robust digital solution and offers a wide range of benefits to the following Healthcare stakeholders:

  • Healthcare Professionals: -our platform removes scheduling conflicts, gives better access to patient data, and provides more options to offer Healthcare services to patients such as Telehealth.
  • Administrators–Scheduling appointments, managing patient data, coordinating between different practitioners and other operational tasks are much more efficient on our user-friendly platform.
  • Clinic Owners/ Managers– XHUMA CM can help reduce administrative costs and our solution is flexible so that it gives owners much more operational data to help critically analyse business performance.
  • Patients– XHUMA CM gives patients greater access to Healthcare services and allows them to manage their Healthcare records. Patients can share records with their providers, to ensure they receive the best Health care possible.

How do I sign up to use XHUMA CM?

You can sign up by Clicking on the link below.
Sign Up Now

Can I get a demo of CM Premium ?

You can book a consultation on our website. Contact us at 1-868-701-5499 to book an appointment for a live demo.
Book a Conversation

Is the personal medical data of my clients safe?

The security of Personal Information for Users of our platform is important to us. We use industry-grade security measures and encryption to secure client data. We have redundant ISO certified services in different geographies to ensure that your data is safe.

I already have my patient management system. Can I use still XHUMA CM?

Absolutely. Our technical experts will be happy to assist you to migrate your current solution, or integrate certain CM features (e.g. the online appointments or clinic website features) with your current solution.

Can I upgrade my package plan?

Yes, you can upgrade your package plan but after the current subscription period has expired.

Can I cancel my subscription?

Yes, you can. However, you should note that you will no longer have access to the efficiency and ease of management for your Clinic, which the Platform allows.  It is advisable to have a discussion with us to see what the alternatives are before cancelling.

Can I downgrade my package plan?

We encourage you to contact us if you are thinking of downgrading your plan.  We will work with you to provide a suitable alternative.

What happens to the data after I stop paying?

When you cancel your subscription with us you will have access to your historical data for the next two months.  You can make arrangements for safe storage of your historical data beyond that time or to transfer your data out of the platform.

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